Woke up this morning and the air conditioning would not turn on. It was fine when we went to bed last night. But we woke up this morning, and it was hot. We called Airworx This was 10:30 AM on a Saturday. Wilbert arrived in less than 3 hours. He checked a few things. Bypassed our thermostat, and the AC turned right on. What a relief ! All we needed was a new thermostat. He had one on his truck. Was able to install it right away. The house was cool again within one hour. Very honest and friendly. Thank you Airworx!
First time using this company as just signed a contract.
Got a notice tech was in route.
Mike arrived on time and explained to me exactly what was the problem and how he would resolve it. He was terrific and my AC unit is now running perfectly. I would recommend this company and Mike to anyone looking for a professional company to service AC needs.
Just a brief note to express our appreciation for Wilbert’s technical help. He was outstanding. Exceptionally knowledgeable. Terrific communicator. Have met lots of techs over the years; Wilbert was the best ever!
Mike did a great job of servicing my hvac system
Let me get started by saying I might be biased because of just how bad my previous HVAC company was. They were so bad they tried paying me to lie about their services.
Airworx on the other hand has been rock stars since day one. I called them on a friend’s referral and the sales process was a breeze for both my properties. Larry helped. Made it simple. Gave me everything in writing and even explained my options and worked with me to make sure I’d be taken care of. After I agreed and paid, he even followed up to make sure my preventive maintenance got taken care of.
Then the day came. And Mike showed up. You know those guys that explain things to you and take the time to show you why things happen - he did all of that and more. Every time something I should know happened - he let me know in advance. The unit had never been serviced - was supposed to have been by the previous provider - but Mike showed me the unbroken seal. But he took care of me and was extra through to make sure everything worked and there was no mold. He was great. I feel so comfortable having Airworx and Mike look after the unit because I feel I’ll get the full 10+ years out of the unit.
Thank you guys for being great! Highly recommend these guys. 5 stars. Plus 1 extra bonus star!
Excellent, cannot say enough about how fast, curteous, kind and thorough the whole operation is, from office to the air conditioner professionals.
I had my regular maintenance for both air-conditioners and Wilbert was a true professional. I have been working with airworx for about 4 years now and have always had a great experience. This time was a bit different, Wilbert went the extra mile to make sure my dehumidifier on my upstairs unit was enabled and working properly, he took the time to explain what he did and I already feel the difference upstairs. I always feel comfortable knowing I have airworx in case something happens with my AC thanks again.
The office staff was so helpful, and answered all my questions. The tech was on time and fixed everything hassle free!
Pilar rocks , thank you so much for a great experience.